Establishing and managing vendor and buyer relationships in business broking: authority, disclosure and expectations from engagement to settlement, plus practical negotiation skills for ethical, dispute-free deals.
Ethical practice for business brokers: confidentiality, conflicts of interest, accurate representations and consumer protection, and how to handle complaints and alleged misconduct with clear, defensible records.
Buyer's agent practice in NSW: licence authority and scope of practice, the rules of conduct, marketing services, disclosure, conflicts of interest, inducements and acting within your client's authority.
Managing work health and safety risks as a stock and station agent: remote and lone work, long drives and fatigue, and choosing and using digital safety tools such as satellite messengers, safety apps and vehicle tracking.
Annual fire safety statements and the fire safety rules that matter in commercial property transactions: what to check, how fire safety affects disclosure, marketing and negotiations, and when to get specialist advice.
How to communicate GST clearly in commercial sales and leasing: what you can say and what needs a tax adviser, where GST misunderstandings arise, the impact of wrong GST information on clients and deals, and when to escalate.
Applying the NSW Rules of Conduct in residential and commercial sales: disclosure and prescribed material facts, avoiding omissions and half-truths, identifying and managing conflicts of interest, the penalties and disciplinary action for breaches, and how to evidence compliance on your files.
Contract literacy for agents: complying agency agreements and commission entitlement, documents needed before you market, what you may and may not do to a contract, cooling-off and deposits, avoiding misleading statements, conjunctions, and when to refer to a solicitor or conveyancer.
How the new AML/CTF obligations for real estate agents fit into your agency's Supervision Guidelines: documenting AML/CTF roles, personnel due diligence and training, customer due diligence, gifts, suspicious matter reporting and tipping off, reviews and record keeping.
The legal requirements, rules and standards of conduct for property auctions in NSW: bidder registration, vendor bids, prohibited conduct and what happens after the hammer falls.